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Terms & Conditions

AGREEMENT TO TERMS

By engaging Boost Marketing for any service, whether through a signed proposal, purchase order, verbal agreement, or email confirmation, you agree to be bound by these Terms and Conditions. If you are engaging on behalf of an organisation, you confirm you have authority to bind that organisation.

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These Terms apply to all service engagements including digital marketing retainers, experiential marketing, design and creative services, and strategy consulting.

SERVICES

2.1 Scope of Work

The specific deliverables, timelines, and fees for each engagement will be defined in a separate Proposal or Statement of Work (“SOW”). In the event of conflict between these Terms and an SOW, the SOW prevails.
 
2.2 Digital Marketing Retainers

Retainer engagements are billed monthly in advance. Services included in each retainer period are defined in the relevant SOW. Unused retainer hours or deliverables do not roll over to the following period.

  • Retainers have a minimum commitment period as specified in the SOW.

  • Scope changes within an active retainer must be agreed in writing and may affect monthly fees.

  • Either party may terminate a retainer with 30 days written notice after the minimum commitment period.

 
2.3 Experiential & Event Marketing

Event-related engagements carry unique risk and cost structures. The following conditions apply:

  • All third-party supplier costs (equipment, talent, logistics) will be itemised and approved by the client before commitment.

  • Cancellation of an event by the client within 14 days of the event date will result in the full event fee becoming payable, plus any non-recoverable supplier costs already incurred.

  • Boost Marketing is not liable for delays or failures caused by third-party suppliers, acts of God, or circumstances beyond our reasonable control.

 
2.4 Design & Creative Services

Creative projects include a defined number of revision rounds as specified in the SOW. Additional revisions beyond those included will be billed at our standard hourly rate.
 

  • All design work remains the property of Boost Marketing until full payment is received, at which point ownership transfers to the client.

  • The client warrants that any materials, images, or assets supplied to us do not infringe third-party intellectual property rights.

  • We reserve the right to feature completed work in our portfolio unless the client requests otherwise in writing prior to project completion.

 
2.5 Consulting & Strategy

Strategy and consulting engagements are delivered based on information provided by the client. The quality and accuracy of our recommendations depend on the completeness of that information. Boost Marketing is not liable for outcomes resulting from incomplete, inaccurate, or withheld information.

FEES & PAYMENT

All fees are quoted in Eastern Caribbean Dollars (XCD) or United States Dollars (USD) as specified in the relevant SOW.

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  • Invoices are due within 14 days of issue unless otherwise agreed in writing.

  • A deposit of 50% is required before project commencement for project-based engagements, unless otherwise stated.

  • Late payments beyond 14 days will attract a 2% monthly interest charge on the outstanding balance.

  • We reserve the right to pause or suspend active work on any account with an overdue balance exceeding 30 days.

CLIENT RESPONSIBILITIES

Timely delivery of our work depends on timely input from you. The client is responsible for:

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  • Providing necessary approvals, assets, and feedback within agreed timeframes.

  • Ensuring that a designated point of contact is available and authorised to give approvals.

  • Informing Boost Marketing of any changes to brand guidelines, business direction, or regulatory requirements that may affect active work.

 

Project delays caused by late client input may result in revised timelines and, where costs are incurred, additional fees.

INTELLECTUAL PROPERTY

All concepts, strategies, creative work, and deliverables produced by Boost Marketing remain our intellectual property until full and final payment is received. Upon payment, rights to final deliverables transfer to the client as specified in the SOW.

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Working files, source documents, proprietary frameworks, and internal tools developed by Boost Marketing are not included in any transfer and remain our property.

CONFIDENTIALITY

Both parties agree to keep confidential any non-public information shared during the course of an engagement, including business strategies, pricing, client data, and campaign results. This obligation survives the termination of any engagement for a period of two (2) years.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Boost Marketing’s total liability to a client for any claim arising from an engagement shall not exceed the total fees paid by that client in the three (3) months preceding the claim.

We are not liable for indirect, consequential, or loss-of-profit damages arising from our services, including but not limited to declines in sales, brand perception changes, or platform algorithm shifts outside our control.

TERMINATION

Either party may terminate a project-based engagement by providing written notice. Upon termination:

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  • The client will be invoiced for all work completed and costs incurred up to the termination date.

  • Any non-recoverable third-party costs already committed remain payable in full.

  • Boost Marketing will deliver all completed work product upon receipt of final payment.

GOVERNING LAW

These Terms are governed by the laws of Saint Lucia. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Saint Lucia.

AMENDMENTS

We may update these Terms from time to time. Continued engagement with Boost Marketing following notice of updated Terms constitutes acceptance. Material changes will be communicated directly to active clients.

CONTACT

For questions about these Terms, contact us at:

 

Boost Marketing

Saint Lucia, West Indies

Email: info@boostmarketinglc.com

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